During his time at WeWork, data scientist Brian Richmond established the company’s first people analytics team, which earned him the prestigious Employee Excellence Award. Brian Richmond maintains a strong interest in investigating the potential of people analytics to revolutionize how data can be harnessed to create and maintain the right company culture, improve diversity and inclusion, and hire and keep the best people.
The rapid collection and assessment of data enabled by people analytics has the ability to refine and improve the parameters used to identify high-performing employees.
Traditional assessment models usually depend on the opinions of management, which can be biased and inaccurate. People analytics allow employers to measure other aspects of an employee’s performance that can be used to assess their contributions, including successful collaborations with their colleagues.
Furthermore, by automating the data collection process, HR can identify underperforming employees in real time and deliver feedback in a timely matter. Managers can also use this data to develop personal development plans for their employees and make one-on-one feedback session more relevant. Machine learning can even be used to predict employee turnover, and take steps to reward and retain top employees.
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